User Manuals and Assembly Guides Based on Market Regulations

We create easy-to-understand instructional documentation that meets EU, US, and international directives, regulations, and laws, powered by the groundbreaking Pergamon AI documentation platform.

A failed testing-lab approval costs the brand thousands in retest fees and weeks of launch delay.

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Technical documentation and compliance user manual services

Trusted by leading global brands

We Work With

Sourcing Offices & Importers

EU-compliant manuals for every SKU your retailer demands.

Brands & Private Labels

GPSR-ready manuals, repair manuals, and quick-start guides in 30+ languages.

QA & QC Teams

Manuals that pass testing-lab approval the first time.

OEM & ODM Manufacturers

EU-grade documentation that meets your Western importer's standards.

How It Works

Briefing

You share your product specifications, existing documentation, and target markets. We define the scope and regulatory requirements. Typical turnaround: first draft within 10 business days, depending on product complexity.

Content Creation

Our technical editors conduct thorough product and regulation research, perform detailed product sample functionality testing, review supplier test reports, and create a draft combining brand values and best practices in technical authoring.

Review & Approval

You review at every milestone. Our QA process includes compliance checks with automated and manual verification.

Delivery & Localisation

Final files in InDesign, PDF, or XML. Translation into 30+ languages with format preservation and glossary consistency.

Why Brands Choose Us

Your Manual Done Right the First Time

More than 10,000 manuals delivered across household products, power tools, audio and video, IoT, home electronics, and DIY equipment. We have already solved the hard problems your product is about to hit.

Documentation Customers Will Actually Read

Most of our full-time technical writers are professionally educated and tekom-certified in technical communication. Your buyers see clarity, not a translation of a translation.

Pass Market Entry Quickly

Many of our staff are former testing lab employees from TÜV, DEKRA, and Intertek, with deep working knowledge of EU, US, and international compliance requirements. This is the expertise that gets your product through customs and onto the shelf.

Launch Every Market in Parallel

ISO 17100 certified human translation, machine translation with expert human review, and full AI translation through Pergamon. Match quality to budget per language, and ship every market on the same release date.

Always one step ahead

Ahead of the Regulation Curve

We track new EU and global product regulations so you do not have to. When new directives are announced, our processes are already updated and our team is already trained, so your products stay sellable in every market you enter.

Directive 2019/882In force since June 2025

EU Accessibility Act

What it requires: Product documentation for consumer goods must be accessible to people with visual, motor, and cognitive impairments.

How we cover it: We produce PAC-certified accessible PDFs with proper tag structures, reading order, alternative text, and language metadata, powered by Pergamon's accessible output engine.

PAC-certified accessible PDF output
Proper tag structures and reading order
Alternative text for all graphics
EN 301 549 and WCAG 2.1 compliant

Read the Pergamon brief

Directive 2024/1799Transposition deadline July 2026

EU Right to Repair

What it requires: Manufacturers must provide detailed repair manuals, disassembly instructions, and spare parts documentation to consumers and independent repairers.

How we cover it: Our engineers write highly detailed repair manuals, step-by-step disassembly, diagnostics, required tools, and spare part references, far beyond standard user manuals.

Disassembly and reassembly procedures
Diagnostic and troubleshooting flows
Spare part identification and ordering
Structured for professional repairers

Regulations we actively track

GPSR (EU 2023/988)EU Battery RegulationDigital Product PassportEcodesign for Sustainable Products (ESPR)EN 82079-1CE MarkingFCC Part 15UKCARoHSWEEEREACH

Our compliance team monitors EU, US, UK, and international regulatory updates continuously. When a new directive is announced, we brief our clients early and update our templates, so you are prepared, not caught out.

What You Get

Document Types

User manuals
Assembly guides
Quick-start guides
Safety instructions
Repair manuals
Maintenance documentation

Deliverables & Formats

InDesign source files
Print-ready PDF
Accessible PDF (PAC-certified)
XML for structured content
Multilingual files in 30+ languages
Regulation reference documentation (GPSR, CE, EN 82079-1)

Testing Lab Partnerships

We exchange knowledge and work with testing labs on a daily basis. We understand their requirements, fitness-for-use criteria, and review processes. This is critical for our clients, their labs often approve the user manual. The more we know about the lab, the faster and easier the approval process will be.

TÜV RheinlandTÜV SüdDEKRAIntertekEurofinsSGSBureau Veritas

Any Product You See in Your Home, We Cover

From kitchen appliances to power tools to furniture, our content services span every consumer product category sold into EU and US retail.

Household ElectronicsKitchen AppliancesMultimediaHousehold ItemsGardenPower ToolsDIYFurnitureSmall Domestic Appliances (SDA)Large Domestic Appliances (LDA)Sport Items

In-house typesetting, zero handoffs

Every document we produce is typeset in-house. Our DTP team works in the same workflow as our technical writers, no external handoffs, no layout rework after translation.

Learn about our DTP services

Ready to Get Started?

Tell us about your project and we will get back to you within one business day.

Under 1% claim rate across 10,000+ manuals delivered.

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No obligation. No long-term contract required.