©2019 by Impala Services Ltd.

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Quick Start Guides 

Effective Quick Start Guides (QSG) enable first-time users, whether they may be technically savvy or not, to set up or install products such as Wi-Fi routers, Bluetooth speakers, TVs, or smart home devices. 


We are experienced in creating compact and concise QSGs for multiple languages, as well as creating icons and detailed technical illustrations on the basis of photos, CAD drawings and 3D models.

OUR PROCESS

1. USER RESEARCH

We observe first-time users set up and install a product to inform the QSG structure, flow, and content.

2. EFFECTIVE USE OF ILLUSTRATIONS AND ICONS

The use of self-explanatory illustrations and icons helps with multi-language customer audiences. 

3. INDUSTRY EXPERIENCE

We have worked with brands from many sectors, including: Audio, Video, Household Appliances, and Domestic Appliances.

4. BUILDING USER CONFIDENCE

Effective QSGs enable users to operate technically complex products with confidence. 

Want to discuss how we can help you improve your user manuals?

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